Core
These are the daily tools we want surfaced first, with a short use note, the benefit, and quick examples.
Cuts back-and-forth and points you to the most likely SAP path sooner.
Best forStart from the symptom, the business step, or the error text to get the next checks fast.
Trypricing missing in sales order, MIRO blocked, posting period closed in FI
Turns visual clues, status bars, and dumps into practical next steps.
Best forUpload a screen when the user cannot explain the issue clearly.
Tryshort dumps, locked fields, popup errors, missing buttons
Reduces search time and gets you into the standard support screen faster.
Best forJump straight to the right transaction when you already know the SAP tool.
TryST22, SE11, SM21, V/08, VK11, VK13
Helps you confirm what data is really stored versus what the user expects.
Best forCheck the table behind the problem before you chase a deeper workaround.
TryKOMP, KOMK, T681, T683S, DD02L, DD03L
Keeps support focused on the real key values instead of guesswork.
Best forValidate the exact fields that drive a failed process or a confusing result.
Trydocument number, item number, reference key, posting date
Separates bad data from bad customizing before you escalate.
Best forReview the business master records that feed the broken process.
Trycustomers, vendors, materials, pricing condition data
Speeds up the split between permission problems and functional defects.
Best forCheck authorization issues when a transaction works for one user but not another.
TrySU53 traces, role checks, org levels, missing access
Helps you spot transport-related regressions before they waste more time.
Best forTrace recent changes when the issue appeared after a move or release.
Tryimports, activation changes, append updates, support package fallout